With the #ukHousing Minister recently stating just a 1% efficiency in operating costs across the housing sector could generate 110,000 new homes over the next 5 years, just what is the capacity for some landlords to become more efficient?
The operating cost data attached taken from the HCA 2014 Global Accounts shows up to £4,000 per property per year differences in operating costs, with no discernible difference in customer satisfaction with overall landlord services between low and high cost landlords.
Could some manage more wisely to deliver more #affordablehomes?

Repairs and maintenance. The biggest area of expenditure for landlords (£1.9bn by #housingassociations in 2013-14), and an emotive subject close to many #socialhousing customer's ( and regulator's) hearts and minds. 
All #socialhousing landlords have the same obligations, but HCA Global accounts data reveals that not all have the same efficient approach or deliver the same customer satisfaction outcomes. 
Whether via in house or external contractor, the summary attached reveals just how effective some are, the significant room for improvement in others, and no correlation between cost per property and outcomes.  Could some spend less and more wisely on routine maintenance to help build more #affordablehomes?

Global accounts data from the HCA are a rich vein waiting to be mined. We've reviewed the 2014 data set, and this is the first of many snapshots we'll be producing for information. Could some spend less and more wisely on management to help build more #affordablehomes?