In the final House of Lords Debate on the Welfare Reform Bill, Lord Freud summed up proceedings by stating ‘It is essential that all those affected, whether directly or indirectly, understand how the change will affect them so that they can take action well before April 2013’. Matthew Bailes, Head of Regulation at the HCA, has also recently stated that providers need to manage the risks and issues for tenants as soon as they can.
To help all landlords prepare for the changes and manage the risks, we’ve teamed up with our partner Landlord Information Network to offer a truly comprehensive package which will help all landlords to calculate and prepare for the impact welfare reform will have on their business. Visit our welfare reform page or download the brochure below for further details.

Given the current economic environment, and the challenges awaiting the social housing sector in 2013 through welfare reform, it’s not surprising that one of the latest sector surveys highlights that 93% of organisations are actively cutting costs and 20% think they will need to lower service standards as a result.

If you’re one of these organisations, or you think you will need to be over the course of the next year in preparation for welfare reform, how do you know where and how much to cut costs or service standards by, or what the impact will be on the other key Vfm issues of performance and customer satisfaction?

Following its final ping-pong between the House of Commons and House of Lords, and passage onto the statute books, in this article we sum up all the key welfare reform changes which will have an impact on housing organisations and their customers, and the key implications to help in preparing for them.