2013 is the year when housing needs to shift from social to digital. Tenants will need to start claiming their benefits online, and the shift to digital has become less of an option and more of a basic business benefit.
In this Guardian Housing Network article, Helen Milner, chief executive of Online Centres Foundation and chair of the Social Housing Providers Digital Inclusion Strategy Group sets out six steps to help organisations in getting there.
In this Guardian Housing Network article, Helen Milner, chief executive of Online Centres Foundation and chair of the Social Housing Providers Digital Inclusion Strategy Group sets out six steps to help organisations in getting there.
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