Recent articles suggest the housing sector may be heading back to a future of tougher rent collection and even bringing back rent collectors to deal with welfare reform and direct payments. We think organisations should think more strategically about income management. Increasing numbers of staff isn’t neccessarily going to increase effectiveness or collection rates. While reintroducing the personal contact of old will be a good thing, smarter solutions and using technology will be just as important.
Latest Industry News & Views
Join our mailing list to receive information and updated News & Views from us