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Training

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_ "Excellence is an art won by training and habituation" Aristotle

The changing operating and economic environment for the sector is going to be a steep learning curve for organisations – let alone for staff, board members, councillors and involved residents.

At an operational or strategic level, and across a range of areas such as business planning, value for money, welfare reform, localism, scrutiny, housing law or management development, we offer a wide range of tailored and bespoke training or briefing sessions for staff, boards, councillors or residents – either directly or through our allied consultancies and partners.

Our courses are usually offered on an in-house basis, and start from a very competitive inclusive price of £599 plus VAT. Training is usually led by our directors or associate consultants - providing excellent value for money.

Examples of in-house training and workshop sessions we can offer are detailed below - click on each highlighted link below to review in more detail objectives, intended outcomes, costs  and who should attend.

  • Understanding & Preparing for Welfare Reform – Training & Best Practice Groups
  • Understanding & Delivering Value for Money - Training & Workshops
  • Delivering Excellent Customer Service
  • Getting to Grips with Complaints
  • Delivering Effective scrutiny through performance validation

If what you want or need isn't detailed here, call or email us to discuss your requirements and we can develop structured training, workshop or briefing programmes to meet your needs.




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